Proficiency with Windows and Linux operating systems

Experience with virtualization platforms (e.g., VMware, Hyper-V)

Basic understanding of networking principles (AD-DC, DNS)

Knowledge of Identity and Access Management (IAM) 

Knowledge and experience with Active Directory (user Administration and group policy management)

Strong understanding of patch management and endpoint management

Experience with backup solutions and disaster recovery planning and implementation

Knowledge of office administration procedures and systems

Strong knowledge of Book keeping Tax compliance and Payrolls

Familiarity with procurement, inventory, and vendor management

Skills to handle and record Customer Data Base, renewal and Agreement contracts 

Ability to multitask and prioritize workload effectively

Experience in maintaining physical and digital filing systems

 Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, NAT, VLANs, Routing, switching)

Experience with configuring and managing firewalls (e.g., Fortinet, Palo Alto, Sophos, Cisco)

Experience with configuring and managing Routers and Switches (e.g., Cisco, Huawei, Juniper)

Basic knowledge of VPN technologies (IPSec, SSL VPN) and network security principles

Familiarity with network monitoring tools (e.g. Op Manager, PRTG, Nagios and Zabbix)

Exposure to load balancing, failover, and high availability network design